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FAQ’s
Frequently Asked Questions
Personal Items Policy for In-Car Transport:
Vehicle Transport Inc. has a specific policy regarding personal items inside your vehicle during transport. While we ensure that your car is fully insured from the moment it is picked up until it is delivered, it's important to note that this insurance does not cover personal belongings left inside the vehicle. However, we accommodate the inclusion of personal items weighing up to 100 lbs, provided they are placed below the window line and that the front seats remain unoccupied by any items. Failure to adhere to these guidelines may lead to the refusal of your vehicle's transport by our driver or result in additional charges due to the excess weight. For more detailed information or if you need assistance, please feel free to reach out to us at (773) 733-4722. Our team is always ready to help, 24/7.
Car Shipping Time Frame:
Vehicle Transport Inc. is committed to providing you with reliable and efficient car shipping services. Our experienced car haulers typically cover a range of 400-500 miles per day. However, we understand that certain factors outside our control, such as adverse weather conditions, heavy traffic, and road construction, can influence transport times. Therefore, we offer only estimated timeframes for vehicle pickup and delivery. For long-distance transports, it generally takes about 5-7 days to deliver vehicles, depending on several factors including the distance to be covered, the time of year, and the specific locations of pickup and delivery. For regional or shorter distances, we are often able to expedite the process, potentially completing shipments as quickly as the next day. Once we assign a driver to your vehicle's shipment, we gain a clearer understanding of the logistics involved and can provide you with a more precise delivery timeframe. Rest assured, Vehicle Transport Inc. is dedicated to ensuring your car reaches its destination safely and as swiftly as possible, keeping you informed every step of the way.
Preparing a Vehicle for Shipping:
To ensure your vehicle is fully prepared for shipping with Vehicle Transport Inc., we recommend adhering to the following guidelines: Fuel Levels: Keep the fuel tank between 1/8 and 1/4 full. This helps to minimize the weight of your vehicle, aiding in the efficiency and safety of the transport process. Secure Attachments: Thoroughly check your vehicle to ensure that all external attachments, such as antennas, roof racks, or spoilers, are securely fastened. This precaution helps prevent potential damage to your vehicle or others nearby during transport. Remove Personal Items: Clear your vehicle of all personal belongings, including valuables and important documents. Vehicle Transport Inc. cannot be held responsible for personal items left in the vehicle during shipping. Vehicle Cleanliness: Wash your vehicle before shipping. A clean car allows for a more accurate inspection, helping to document any pre-existing conditions such as dings, dents, or scratches. Leak Inspection: Check your vehicle for any leaks. Vehicles with significant fluid leaks may be declined for transport as they pose a risk to the transport process and other vehicles. Photographic Documentation: Take detailed photographs and videos of your vehicle from multiple angles, including the odometer. This documentation is crucial in the unlikely event of a damage dispute. Spare Key: Provide a spare set of keys to the driver. This includes keys for the ignition, trunk, and other locked compartments. Emergency Contact Information: Provide Vehicle Transport Inc. with your best contact information for any updates or notifications regarding your vehicle's transport. Following these steps ensures a smoother transport process for both you and the driver. Most vehicle shipments with Vehicle Transport Inc. proceed without incident, and by preparing your vehicle according to these guidelines, you contribute to a successful and positive shipping experience.
Customized Vehicle Shipping Solutions:
At Vehicle Transport Inc., we understand that the cost of shipping your vehicle can vary significantly depending on a variety of factors, such as seasonal demand fluctuations and the specifics of your shipping route. These elements, along with driver availability and the unique requirements of your transport, are crucial in determining the most accurate and fair pricing for your vehicle's journey. Rather than relying on a one-size-fits-all online calculator, we offer a tailored approach to provide you with the most precise quote. Our dedicated team is on hand to consider all aspects of your vehicle's transport, ensuring that we offer you the best possible rate reflective of your specific needs and circumstances. To receive a personalized shipping quote from Vehicle Transport Inc., simply contact our customer service team. We're ready to assist you with detailed information and support, guiding you through every step of the process to ensure a smooth and successful vehicle transport experience. Our commitment is to transparency and customization, guaranteeing that you're informed and confident in the value and quality of our service. Reach out to us today to discuss your vehicle shipping needs and let us provide you with a solution that best fits your requirements.